How to respond to rudeness: Meeting the hurtful phrase

Each of us from time to time faced with rudeness. Someone is watching her expression from, and someone always have to listen to rude and offensive words in his address. He understood how to effectively respond to rudeness and respond to roughness in general.

Not to forget the disappointing home right thing is a shame to hear in your address harsh, unfounded words. Not so hard to perform a new task, how hard it is to work in an atmosphere of scandal, where all the screaming and rude to each other.

It is known that a foreign aggression has always transformed into self-aggression, hence the bad moods, low self-esteem, health, etc. How to defend against foreign aggression and correctly respond to rudeness?

To answer this question, we must understand the causes of rudeness. They can be multiple, and each of them can offer different response options. Let's start with the first reason.

Poor psychological constitution of man
You have probably noticed that some people almost no one was rude, while others constantly fall under the "distribution"? Many louts has a remarkable intuition and observation. His victims are chosen on the basis of strength-weakness: "Here is the sharp-tongued, with him not to mess, but this can and have fun. Probably say something awkward to answer. "

The last category includes people with low self-esteem, cultural and too educated, people with a heightened sense of guilt, afraid of accidentally offend another, as well as people who avoid conflict and conflict situations.

How to respond?
Before you enter into a battle with the offenders, we need to work on their self-esteem, self-confidence and inner strength. After strong Naham almost impossible.

1. The method of "Tranquility"

In dealing with such offenders never show that you are lost. Honestly, firmly and openly express their views. Defend or Defend! Speak calmly and relaxed. Hama - cowards, they are not accustomed to the openness and tranquility. They need to get you out of yourself, that nourished your energy. Do not give them the pleasure.

How to respond to rudeness: Meeting the hurtful phrase

Example:
The conductor on the bus, "What you told me 500 rubles to go? I have no surrender! Who'll drop! "
Opponent serious but calm voice: "What, excuse me?"
The conductor: "Surrender is not!"
The opponent: "I go away. I would be very grateful if you will change the bill "

2. The method of "Psychological Aikido"

It is the use of power against itself same. You must agree to the "criticism" of the enemy (sometimes it needs to be done several times), resulting in a situation is brought to the absurd or becomes very funny. And do not forget to praise the cad - it will pay off with a vengeance!

Example:
Nervous patients (NP) in the second clinic to the patient (MR): "What no eye? Can not you see there all! Where do you climb? The smartest or what? "
VP: "I do not have eyes. What you attentive. And I like the most intelligent, useful queue. "
NP (taken aback): "I'm the same as everyone ..."
VP: "Yes, you are standing, like everyone else. Not that I'm - I climb out of turn. "

Usually two or three departures from the attack is enough. Ham falls into a state of psychological grog - he is confused and disoriented. If the public had already "bent" of laughter, it will be easier. Ham quickly retreats and will no longer take the risk.

The peculiarity of the method - requires long practice and effort, as it requires breaking your own patterns of behavior.

3. The method of "Humor"

When a person wants to say something bad, he is gaining air into the lungs. If it is at this moment to laugh, he relaxed. Accompany your joke smile, you can even praise the opponent.

Example:
The secretary went to the director during a meeting to bring tea. But it failed. Heel caught on the carpet, she slammed to the floor, knocking all the cups. Seeing the face turned red with anger director, secretary blurted out: "You are so stunning!" Everyone in the room laughed immediately.

The method of "The statement"

Sometimes a simple statement of fact, "You - ham" is enough to shut up the interlocutor. But you can approach the situation and creatively.

Example:
Buyer: "Give me, please, vitamins ... forgot how called. These "- shows in the window.
Seller: "And you do not have, by chance, on the tablets of memory?"
Buyer: "And you? From rudeness? "

4. The method of "Sneezing"

He comes as a response to the long rough monologue.

How to respond to rudeness: Meeting the hurtful phrase

If your opponent is a long and tedious couples descend on you and can not stop, help him in this. Listen to it with a calm sea as long as the ham is not sure that he - the owner of the situation, and you're so silent. And then loudly and defiantly sneeze. And arisen pause, insert the phrase: "Sorry, I'm allergic to bullshit." And with an extremely polite overlooking ask, "So where are you staying?"

Other spectacular responses to hurtful phrases:

"Is that all?" Or "What?"
"I had a better opinion of you"
"Rudeness is no one, and only you - the more"
"You politely answer or tell the truth?"
"I thought that you do not have the artistry to face"
"Why are you always trying to look worse than you really are?"
"I have absolutely no time to nurture your complexes"
"Sorry what? You probably made a reservation? "

This is another common reason for rudeness and boorishness. Despite the fact that we live in the 21st century, many people prefer to communicate, uncharacteristic for a civilized man. These people are accustomed to constantly be rude, and other behaviors of little interest to them.

How to respond?
The method of "Persevering angelic politeness and patience"

The main rule is to communicate with these boors - politeness, kindness and patience. You can not go to the provocation, charged with energy cad, to become a slave. Do not forget that rude waiting for the response of aggression, and not getting it, it falls into a trance. Courtesy and smile knock him off balance, forcing communicate differently, unaccustomed scenario. So you get the opportunity to control the situation. Sometimes the ham is fixated on the negative, then you can talk to him as politely, but louder than usual. Unusual situations also make cad silence.

Example:
Seller: "Man, you so long to dig? Will you take it or not? "
Buyer: "Please show me even won the cup."
Seller: "You are standing here for half an hour. I'm not your girl running errands! "
Buyer louder than usual, "Please show me the cup."

The method of "nerdy"

It is suitable for administrators of forums, groups in social networks, etc. We know that many community members, knowing the general rules deliberately violate them and then blow lichku administrators, expressing sincere disagreement with the fact that they are banned. When running out of arguments begins rudeness.